Privacy Policy

BreakFlights (breakflights.com) is a travel agency website owned and operated by Omega Media Group LLC, registered at 117 S Lexington St Ste 100, Harrisonville, MO 64701, USA.

This Privacy Policy applies to all personal information we collect through:

• Our website at www.breakflights.com and any subdomains.
• Phone, email, WhatsApp, or any other communication channel.
• Travel booking and enquiry services facilitated by our agents.
• Any other interaction you have with BreakFlights or Omega Media Group LLC.

We collect information in three ways: directly from you, automatically when you use our website, and from third parties involved in your travel booking.

A — Information You Provide to Us

• Identity Data: Full name, date of birth, gender, nationality.
• Contact Data: Email address, telephone number, mailing address.
• Travel Document Data: Passport or national ID number, expiry date, and issuing country — collected only when required to complete a booking.
• Payment Data: Credit or debit card details processed through our secure, PCI-DSS-compliant payment gateway. We do not store full card numbers on our own systems.
• Travel Preferences: Seat preferences, meal requirements, frequent flyer numbers, and special assistance needs.
• Communications: Any messages, emails, or call recordings made to or from our team.

B — Information Collected Automatically

• Technical Data: IP address, browser type and version, operating system, device identifiers.
• Usage Data: Pages visited, time and date of visits, referring URLs, and interactions on our website.
• Cookie Data: Information from cookies and similar tracking technologies. See Section 6 for details.

C — Information from Third Parties

• Airlines, hotels, and travel providers may share booking status or passenger information with us to manage your travel.
• Payment processors may share transaction confirmation data.
• Review platforms (e.g., Trustpilot, Google) may share publicly posted reviews about our services.

We use your personal information for the following purposes:

Where applicable under data protection laws (including GDPR for customers in the European Economic Area or UK), we process your personal information on the following legal bases:

• Contractual Necessity: Processing required to fulfil our agreement with you — such as processing a flight booking on your behalf.
• Legal Obligation: Processing required by law — such as retaining financial records for tax and accounting purposes, or sharing passenger data with government authorities as required for international travel (e.g., Advance Passenger Information / API).
• Legitimate Interests: Processing necessary for our legitimate business interests — such as fraud prevention, website analytics, or improving our services — provided those interests are not overridden by your rights.
• Consent: Where we send marketing communications, we rely on your freely given, specific, and withdrawable consent. You may opt out at any time.

We share your data only in the following circumstances and only to the extent strictly necessary:

• Airlines & Travel Providers: Passenger name, passport details, contact information, and payment confirmation are shared with airlines, hotels, and other travel service providers solely to fulfil your booking.
• Payment Processors: Your payment details are securely transmitted to our PCI-DSS-compliant payment gateway for transaction processing. We do not retain full card details on our systems.
• Technology & IT Service Providers: We use third-party cloud hosting, CRM, email delivery, and analytics platforms that process data on our behalf under strict data processing agreements.
• Government & Regulatory Authorities: We may disclose personal data to law enforcement, border control agencies, or regulatory bodies where required by law — including mandatory Advance Passenger Information (API) disclosures for international flights.
• Legal & Professional Advisors: Our lawyers, accountants, or auditors may access limited personal data when necessary to provide professional services, always under confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity. We will notify you of any such change and ensure continued protection of your information.

Our website uses cookies and similar technologies to enhance your browsing experience, analyse traffic, and support our marketing efforts. A cookie is a small text file stored on your device when you visit a website.

Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie consent banner where you can accept or decline non-essential cookies. You can change your preferences at any time through your browser settings or our cookie management tool.

For guidance on managing cookies in your specific browser, visit www.aboutcookies.org or your browser's official help documentation.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations.

Depending on your location, you may have the following rights regarding your personal information. We honour these rights regardless of where you are based.

The security of your personal information is a priority for BreakFlights. We have implemented appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration, disclosure, or destruction.

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard SSL/TLS protocols (HTTPS).
• Secure Payment Processing: Payment card data is processed through a PCI-DSS Level 1 compliant payment gateway. We never store full card numbers or CVV codes on our own servers.
• Access Controls: Access to personal data is restricted to authorised BreakFlights team members who require it to perform their duties, governed by role-based access policies.
• Data Minimisation: We collect and retain only the minimum data necessary and delete it securely when it is no longer required.
• Staff Training: All team members handling personal data receive regular privacy and data security training.
• Incident Response: We maintain a data breach response procedure. In the unlikely event of a data breach that poses a risk to your rights, we will notify you and the relevant authorities within the timeframe required by law.

BreakFlights provides travel booking services intended for adults aged 18 and over. Our website and services are not directed at or designed for children.

When booking travel that includes minor passengers (under 18), parental or guardian consent is required. Passport and travel document information for minor passengers is collected solely for the purpose of completing the travel booking with the relevant airline and is handled with the same security measures applied to adult data.

BreakFlights is based in the United States, and your personal information may be stored, processed, or transferred internationally — particularly where the airlines and travel providers you book with are located in other countries.

When your data is transferred internationally, we ensure appropriate safeguards are in place, which may include:

• Transferring data to countries recognised as providing an adequate level of protection under applicable laws.
• Using standard contractual clauses (SCCs) approved by relevant data protection authorities.
• Relying on binding corporate rules or other approved transfer mechanisms where applicable.

Our website may contain links to third-party websites, airline portals, review platforms, or external resources for your convenience and reference.

We recommend reviewing the privacy policy of any external website before submitting personal information. BreakFlights cannot be held responsible for the privacy practices or content of any third-party website or service.

Where we embed third-party tools on our website — such as analytics platforms, live chat widgets, or social media sharing buttons — these tools may independently collect data subject to the third party's own privacy policy.

BreakFlights reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal obligations, or regulatory requirements.

• The date of the most recent update is displayed at the top of this page.
• For material changes that significantly affect how we process your data, we will provide clear notice — such as a prominent banner on our website or a direct notification by email.
• Your continued use of our website or services after any update constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal information, please reach out to us through any of the following channels:

To exercise any of your privacy rights (access, erasure, correction, portability, or opt-out of marketing), please email us at info@breakflights.com with the subject line "Privacy Request". We aim to respond to all requests within 30 calendar days. In some cases, we may need to verify your identity before fulfilling a request.

If you are unsatisfied with our response and believe your data protection rights have been violated, you have the right to lodge a complaint with your applicable data protection supervisory authority.

This Privacy Policy was last updated on June 12, 2026 and is effective immediately.